*HVAC Life Savor Plan Terms and Conditions:

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The HVAC Life Savor Plan requires an installation of a new full heating system or full cooling system, purchase of at least a 3 year labor warranty and Life Savor maintenance for as long as the labor warranty is active. Qualifying equipment for full heating and/or cooling system installations include: air handler & condenser, air handler & water heater with hydronic coil connection, air handler plus condenser & water heater with hydronic connection.Labor warranty options of 3, 5 or 10 years may be selected. Life Savor Maintenance must be  performed yearly on any applicable heating or cooling system(s) to maintain membership in the plan. For heat pumps, Life Savor Maintenance must be performed once a year in heating mode and once a year in cooling mode to maintain membership in the plan. Air filters must be changed according to the specification of the filter to maintain membership in the plan. Evaporator, Condenser, and Hydronic Heating Coil Cleanings and refrigerant included in a Life Savor Maintenance package will be performed and/or replaced as needed.  Benefits of the HVAC Life Savor Plan are: replacement parts and labor provided at no extra cost for any system component under warranty; R-410A refrigerant replacement at no additional cost.

 

HVAC system upgrades, modifications and repairs must be approved by JD Air prior to service to maintain membership in the HVAC Life Savor Plan. In the event that the equipment manufacturer or the company issuing the labor warranty goes out of business or does not approve the claim for a component or its labor, the customer is responsible for payment. Please be advised, payment for any approved parts and/or services rendered is the sole responsibility of the customer. Full payment is due when services are rendered. A $25 fee will be added to any check that is returned unpaid.

 

All necessary equipment and areas should be accessible for any service, installation and/or maintenance appointment. If a technician moves furniture, appliances or other items, he or she will take care in doing so. However, neither the technician nor any JD Air staff will be held responsible for floors, walls, or other items damaged while moving items which block access to equipment relevant to the service, installation and/or maintenance appointment. Drywall and flooring or other property may need to be cut, punctured, or removed to access and complete aspects of a service, installation and/or maintenance appointment or project. JD Air will not be responsible for the repair of property that is damaged to fulfill a normal and/or necessary aspect of an approved service, installation and/or maintenance appointment or project. JD Air may at times be able to refer a company specializing in the applicable work. JD Air will not be held responsible for the work of a company referred by its owner or any staff.

 

If JD Air is scheduled for a service and is not granted access to equipment, a $50  no access fee will be charged. A Same Day Cancellation fee of $50 will be charged for any appointment that is cancelled the same day as the scheduled service. 

 

JD Air only uses company sourced parts and equipment.  Customer provided parts and equipment will not be used. JD Air reserves the right to change pricing, promotions, or service offerings at any time. A 50% deposit is due upon acceptance in order to schedule work on projects over $1000.  Payment may be made by check or credit card. 

These Terms and Conditions will be updated at the discretion of JD Air.

 

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