What is Remote HVAC Monitoring?
Remote HVAC monitoring is a cutting-edge technology that allows a Master Technician remote access to a customer's system and performance data in real-time.
Issues within a customer's system are automatically detected the moment they arise and are relayed to JD Air. The technician has access to the history of the system as well as current readings, which is helpful for the diagnostic procedure, all before ever setting foot onsite.
Why should we care?
Traditional diagnosis has a lot of pain points for customers. Normally, technicians are called out only after a large problem has become evident in a system, or perhaps the unit is not functioning at all. It is common for these issues to occur during extreme temperatures, which means customers are having to wait in uncomfortable environments for a technician to arrive.
When the technician is called out for a service call, the only information he has to go on is the symptoms that the homeowner can provide. In order to collect the proper readings to make a diagnosis, he must physically travel to the property, which results in a truck roll fee for the customer. When going in blind to a diagnostic service call, the technician is not always able to fully stock his truck with the needed parts, oftentimes making a follow-up visit for the repair necessary.
OUCH, that's a painful process!
What does remote HVAC monitoring mean for you?
This new service is game-changing for our customers because it is more efficient with fewer disturbances.
With remote HVAC monitoring, it's like having a Master HVAC tech in your closet at all times... only way less intrusive! The technician has access to the status of your system in real-time and is alerted to potential problems. This means you can have peace of mind knowing that your system is being monitored by professionals.
Early detection of issues within the system
The monitoring platform is configured to your system's specifications. Whenever a reading goes outside the norm, JD Air will be alerted. Small issues in the system can be detected the moment they arise, many times before you, the customer, are even aware that there is an issue with the system.
When small issues are detected early on, it can prevent them from becoming larger and more costly repairs. That means big savings on both money and
If an issue does arise in your system that requires a repair, the technician will be able to take a look at the problem ahead of time. With more information at his fingertips, he will have a better idea of the potential parts that need replacing, and prepare accordingly, often resulting in speedier repairs.
Click here to sign up for the Life Savor Service Plan with Remote Monitoring.